Introduction
At AETHERGRID, we are committed to providing the highest quality products and services. In the event that you are not completely satisfied, we have outlined our refund policy below.
Eligibility for Refunds
To be eligible for a refund, the following criteria must be met:
- The item must be returned within 30 days of purchase.
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- A receipt or proof of purchase must be provided.
Non-refundable Items
Certain types of items cannot be refunded, including perishable goods, custom products, and personal care items. Courses and digital downloads are also non-refundable.
Processing of Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected].